Frequently Asked Questions

Questions about Moply pricing, features, free plans and paid plans for Australian cleaning businesses. Below we explain the free Individual plan, paid options, trials and how Moply supports quotes, cleaning job scheduling, invoicing and GST without guesswork.

Answers

Is Moply really free for individual cleaners?

Yes. Moply has a free Individual plan for solo cleaners who manage a small number of clients.

The Individual plan includes up to 10 clients and 10 locations, professional quotations with client approvals, job scheduling, invoice generation and a mobile-friendly cleaner interface you can use as a simple cleaner app between Australian client sites.

It is a good starting point for independent cleaners who only need basic cleaning business software.

Who is the Individual plan best for?

The Individual plan is best for solo cleaners or ABN cleaners who only manage a few regular clients and want a simple way to organise quotes, jobs and invoices.

If you want access to unlimited clients and locations, expenses, digital checklists, reports, clock-in/clock-out and more advanced cleaning business management features, we recommend starting with a paid plan.

Why should an individual cleaner consider a paid plan?

Even if you work alone, a paid Moply plan can help you run your cleaning business more professionally.

Paid plans give you access to unlimited clients and locations, expense tracking, digital checklists, clock-in/clock-out, reports and more complete business management tools.

If you are serious about growing your cleaning business, Starter is a better option than staying limited to the free plan.

What is the difference between the free plan and paid plans?

The free Individual plan is designed for basic use with up to 10 clients and 10 locations.

Paid plans are designed for cleaning businesses that want to grow and manage more work. They include unlimited clients and locations, user management, expenses, GST compliance, digital checklists, time tracking, reports and custom invoicing.

Which Moply plan should I choose?
  • Individual if you are a solo cleaner with only a few clients and need a free basic system.
  • Starter if you are an individual cleaner or small cleaning team that wants unlimited clients and locations, expense tracking, checklists, time tracking and reports.
  • Professional if your cleaning business is growing and you need more users for your team.
  • Enterprise if you run a larger cleaning business and need unlimited users, priority support or custom requirements.
Is there a free trial for paid plans?

Yes. Paid Moply plans include a 30-day free trial, so you can try the business features before subscribing.

No credit card is required to start the trial.

Do I need a credit card to start?

No. You can start the Individual plan or trial a paid plan without entering credit card details.

Can I upgrade from Individual to Starter or Professional later?

Yes. You can start with the free Individual plan and upgrade when your cleaning business needs more clients, locations, users or advanced features.

What happens when I reach the 10 client or 10 location limit?

You can upgrade to a paid plan to unlock unlimited clients and unlimited locations.

This is useful when your cleaning business starts growing and you need more room to manage customers, sites and jobs.

Do I need to pay separately for cleaners?

No. Cleaners do not need to purchase their own separate subscription.

Your paid plan includes user access based on your plan:

  • Starter: up to 3 users
  • Professional: up to 6 users
  • Enterprise: unlimited users
Does Moply support GST invoices for Australian cleaning businesses?

Yes. Moply is built for Australian cleaning businesses and supports GST-aware invoicing, ABN details and invoice notes.

This helps you create more professional invoices for your cleaning customers.

Can Moply help me manage recurring cleaning jobs?

Yes. Moply supports one-off and recurring cleaning jobs, which is useful for regular clients such as offices, shops, medical centres, homes and other cleaning sites.

Can I create quotes and convert them into jobs?

Yes. Moply lets you create professional quotes, send them to clients, track approvals and convert accepted quotes into scheduled jobs.

This helps reduce double entry and keeps your cleaning business workflow organised.

Can I track expenses in Moply?

Yes. Expense management is available on paid plans.

This helps cleaning business owners keep better visibility over business costs.

What reports are available?

Paid plans include reports such as invoice summaries and staff performance reporting.

These reports help cleaning business owners understand billing, work activity and business performance.

Can I cancel or change my plan later?

Yes. You can upgrade, downgrade or cancel your plan based on your business needs.

Is Moply suitable for growing cleaning businesses?

Yes. Moply is designed for cleaning businesses that want to move away from spreadsheets, paper notes and scattered messages.

It helps manage clients, locations, quotes, jobs, cleaners, invoices, expenses and reports in one platform.

What if I am not sure which plan is right for me?

If you only need basic tools for a few clients, start with the Individual plan.

If you want to properly run and grow your cleaning business, start with the Starter plan trial. It gives you access to more complete cleaning business management features without needing a credit card.

Still not sure which plan is right for you?

Start with a free trial and explore Moply with your own cleaning business workflow.